Frequently Asked Questions
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How long does it take to process my order?
We work around the clock to get your orders out as quickly as we can!
Please allow 1-2 business days for orders to be processed before it is dispatched to the carrier. -
How long does it take for my order to arrive?
Domestic orders ship through USPS, which typically takes 5-7 business days, from the time your order is placed before it arrives at its destination!
Please note due to Covid-19 there may be shipping delays outside of our control. -
Can I ship to multiple addresses?
Currently, customers are limited to one mailing address per order.
If you need to ship to multiple individuals, please make sure to submit separate orders! -
Returns and Exchanges
We gladly accept returns. In order to be eligible for a return or an exchange, all items must be unused, and in re-sellable condition. All returns or exchanges must be initiated with 14 days of delivery date. In order to initiate a return and/or exchange process, simply email us at therendonco@gmail.com
***Please note that shipping costs are nonrefundable and customers will be responsible for the cost to ship items back to us.***
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Disclaimer
We are not responsible for any lost, stolen or damaged packages. Please contact your local post office to file a claim and have an investigation opened as soon as possible.